Privacy Policy
Privacy Policy
Effective Date: 19/10/2024
This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit or interact with our website. Your privacy is important to us, and we are committed to protecting your personal information. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information from users, including personal data and non-personal data, to provide and improve our services.
1.1. Personal Information
When you voluntarily interact with our website (such as by filling out forms or contacting us), we may collect the following types of personal information:
Name
Email Address
Phone Number
Mailing Address
Any other information you choose to provide
1.2. Non-Personal Information
We may collect non-personal information automatically when you visit our website, including:
IP Address
Browser type and version
Operating system
Referring URL
Pages visited on the site
Date and time of access
This information helps us analyze trends and improve user experience on our website.
2. How We Use Your Information
We use the information collected in various ways, including to:
Provide and improve services: To respond to inquiries, provide roofing services, or process transactions.
Communicate with you: To respond to your requests, provide customer support, and send important updates.
Personalize user experience: To tailor content and services according to your preferences.
Improve website functionality: To analyze data about site usage, troubleshoot technical issues, and optimize our website’s performance.
Marketing and promotions: To send newsletters, promotional offers, or marketing communications, with your consent. You can opt out of these communications at any time.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect and store information about your browsing activity.
3.1. What are Cookies?
Cookies are small files stored on your browser by the website you are visiting. They help us enhance your experience by remembering your preferences, login details, or tracking how you use the website.
3.2. Types of Cookies We Use
Essential Cookies: Necessary for the proper functioning of the website.
Analytical Cookies: Used to collect information about how visitors use the website (e.g., pages viewed, traffic sources).
Marketing Cookies: Used to display relevant advertisements and measure the effectiveness of ad campaigns.
3.3. Managing Cookies
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, disabling cookies may limit the functionality of the website.
4. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or alteration.
4.1. Security Measures
Encryption: We use Secure Sockets Layer (SSL) encryption to protect data transmitted through our website.
Access Control: Only authorized personnel have access to personal information, and they are required to maintain confidentiality.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.
Despite these precautions, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
5.1. Service Providers
We may share your information with trusted third-party service providers to help us operate our business and website (e.g., hosting services, payment processors, email services). These providers are obligated to keep your information confidential and use it only for the purposes of providing services to us.
5.2. Legal Requirements
We may disclose your personal information if required to do so by law, in response to valid requests by public authorities, or to protect our rights or the safety of others.
6. Your Data Privacy Rights
Depending on your location, you may have certain data privacy rights regarding your personal information. These may include:
6.1. Right to Access
You have the right to request access to the personal information we hold about you, including how it’s used and shared.
6.2. Right to Rectification
You have the right to request that we correct any inaccuracies or incomplete personal information we have about you.
6.3. Right to Erasure
You can request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
6.4. Right to Restrict Processing
You can request that we limit the processing of your personal information in certain situations, such as when you contest the accuracy of the data.
6.5. Right to Object
You can object to the processing of your personal information for direct marketing purposes.
6.6. How to Exercise These Rights
To exercise any of your data privacy rights, please contact us at:
Email: name@email.com
Phone: +113 943 342 23 34
We will respond to your request within a reasonable timeframe, in compliance with applicable data privacy laws.
7. Third-Party Links
Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content, privacy practices, or the use of personal information collected by those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from your child, please contact us immediately, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.